Support
How can we help?
Quick answers to the things people ask most. Still stuck? Contact us and we'll get back within one business day.
Getting started
How do I start a course?
Create a free account, take the 30-second quiz on the home page, and we'll build a path for you. You can also browse the full library and jump into any course.
What does the free plan include?
The Basic plan is free forever and includes two full starter courses plus the first lesson of every track, so you can try the teaching style before upgrading.
Billing
How much does it cost?
Pro is £20/month and includes every course — every lesson of all 10 tracks. See pricing for details.
Can I cancel anytime?
Yes. Cancel anytime from the billing portal — click your name in the top nav when signed in as Pro — and you'll keep access until the end of your billing period.
Courses & certificates
Do I get a certificate?
Completion certificates are coming soon — once live, Pro members will earn a shareable certificate for each course they complete.
Can I learn at my own pace?
Always. There are no deadlines — your path is there whenever you come back.
Account
I forgot my password.
Use the "Forgot password" link on the log-in page and we'll email you a reset link.